From the creators of Trello

AI agents for customer support. Set up in minutes, get smarter with every response.

Turn your support inbox into an intelligent customer response machine that learns your business, responds in your voice, and scales with your team.

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Try for free
30-second setup • Works in Gmail • 7-Day Free Trial

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Customers email at all times
and expect quick responses.

"I'm impressed with Hoop's ability to answer even the most complex questions. It just knows and gets smarter over time."

Jamie Bortman
Head of Sales, Elly AI

"Hoop is saving me hours each week responding to repetitive customer questions. It’s amazing how it learns our voice over time."

Courtney Martin
Client Success Coordinator, Elevate Entertainment

Your support inbox
now handles itself.

How it works

1
Connect your Gmail

Connect your support inbox and see Hoop draft responses to customer inquiries immediately and in your voice.

2
Review your FAQ

Hoop learns from your website, inbox, and other context to automatically create a knowledge base.  Connect Notion pages, templates or text to populate your initial knowledge base.

3
Sounds exactly like you

Hoop also generates a tone and voice guide, learning from how you've responded previously to draft replies exactly as your team would. Adapt the guide at any point based on your preferences.

4
Gets smarter with every reply

Hoop learns from replies, suggesting updates to your knowledge base so future responses are even faster and more accurate. The more you use it, the smarter it gets.

AI that fits directly into your support workflow
without losing the human touch

Drafts responses to all customer inquiries

Hoop knows the answer to any FAQ (pricing, service, technical questions, etc) and drafts an answer for review.

Gets smarter over time

Hoop suggests additions to your knowledge base automatically as you reply to emails. It learns about your business the more your use it, while you maintain complete control.

Human sounding responses

Forget AI slop, Hoop drafts replies using your brand's unique voice so it sounds exactly like a team member would respond.

You stay in control

Hoop never auto sends emails. You can always edit drafts, and set escalation rules for any types of inquiries.

The simplest way to add AI to customer support

Accurate, human level responses to customer inquiries directly in your support inbox. Pricing is 100% transparent and based on your usage.

Starter

$49

/mo

Everything in Free, plus
Up to 100 customer inquiries per month
Stripe, Notion, Google Docs integrations

Scaling

$499

/mo

Everything in Business, plus
Up to 1,000 inquiries

Free

$0

/mo

Up to 50 customer inquiries/mo
Automatic customer inquiry detection
Draft responses in Gmail
Self updating knowledge base
Escalation rules
Analytics

Get back 2+ hours every day

Sign up and see Hoop draft your first response in 30 seconds.

Get a Demo

Frequently Asked Questions

How long does it take to set up?

Setup takes less than 2 minutes. Just connect your Gmail with one click, and Hoop automatically starts learning from your previous emails.

How does Hoop learn about my business?

When you connect your business inbox, Hoop scans your recent sent emails to understand how you typically respond to inquiries. Hoop identifies common questions and responses, then suggests an FAQ you can confirm or edit. The whole process takes minutes, not hours.

How do I control when and how Hoop responds?

Hoop currently drafts replies that you can edit and send. You retain full control over when an email is sent.

What's the advantage to using Hoop?

While you're running your business, Hoop manages your inbox. Don't waste time copy and pasting answers to common questions when AI can generate a draft automatically.