Customer support for startups directly in Gmail

You're drowning in support inquiries. Hoop drafts responses instantly, in your voice, right in your support inbox.

Try for free with 1-click
Try for free
30-second setup • Works in Gmail • 7-Day Free Trial

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Customers email at all times
and expect quick responses.

Hoop drafts responses in Gmail
instantly and in your voice

How it works

1
Connect your Gmail

Connect your support inbox and Hoop will work behind the scenes, writing drafts to even the most complex inquiries.

2
Review your FAQ

Hoop learns from your website and inbox to automatically create a knowledge base. No manually uploading context.

3
Sounds exactly like you

Hoop also generates a tone and voice guide, learning from how you've responded previously to draft replies exactly as your team would.

4
Gets smarter with every reply

Hoop learns from replies, suggesting updates to your knowledge base so future responses are even faster and more accurate. The more you use it, the better it gets.

Respond 75% faster
without adopting fancy enterprise software.

Handles all inbound inquiries

Pricing questions, service details, product details and more. Hoop can craft responses to any type of customer email.

Completely invisible to others

Hoop works quietly in the background, so your customers will only know they received a fast reply.

Learns your voice

Forget AI slop, Hoop drafts replies using your brand's unique voice so it sounds exactly like a team member would respond.

You stay in control

Hoop never auto sends emails. You can always edit drafts, and Hoop will dynamically learn from your edits to make better future drafts.

Why startups choose Hoop

It's the easiest, fastest way to automate customer support. Get hours back in your day without hiring or adopting an enterprise tool.

Do It Yourself

Time cost: 2-4 hours daily

Pros

Personal responses
Complete control

Cons

Takes hours out of your day
Repetitive and exhausting
Customers wait while you're busy
Can't scale as you grow

Hire Employee

Cost: $2,500-3,500/month

Pros

Someone else handles it
Can respond quickly

Cons

Most expensive option
Takes weeks to hire and train
Turnover means starting over
Only works during business hours

Get back 2+ hours every day

Sign up and see Hoop draft your first response
in 30 seconds.

Frequently Asked Questions

How long does it take to set up?

Setup takes less than 2 minutes. Just connect your Gmail with one click, and Hoop automatically starts learning from your previous emails.

How does Hoop learn about my business?

When you connect your business inbox, Hoop scans your recent sent emails to understand how you typically respond to inquiries. Hoop identifies common questions and responses, then suggests an FAQ you can confirm or edit. The whole process takes minutes, not hours.

How do I control when and how Hoop responds?

Hoop currently drafts replies that you can edit and send. You retain full control over when an email is sent.

What's the advantage to using Hoop?

While you're running your business, Hoop manages your inbox. Don't waste time copy and pasting answers to common questions when AI can generate a draft automatically.