Saving hours with AI: How Justin built a support summary bot
Justin shares his tactical approach to building an AI workflow to solve a real company problem: making sure we're learning from our support tickets as they increase in volume.
Jumping Through Hoops
Thoughts on building customer support that scales, products that last, and teams that do their best work.
365 Days of the 4-Day Workweek: Lessons and Tips for Your Team
After a year of four-day workweeks, here's what we've learned and how you can put it into practice.
Ditching A Big Co? Here Are 5 Lessons Learned From 20 Years In Startup Land
Making the move to startup life can be a great experience. Here's what you should know.
Building A Startup Is A Team Sport: A Case For Co-Founders
There are lots of ways to start a company. For us, it was all about the people. Here's my case for why having co-founders is a competitive advantage.
A Hoop-y year in review: The second year of Hoop
Reflecting on a year of massive change and growth for our AI focused startup.
A Journey In Remote Work Research
We spoke with over 100 knowledge workers about remote work. Here's what we learned.
A New Beginning. We're Building Something New!
We're ushering in a new asynchronous work evolution revolution.