From Every: How My Company Turned a Data Crisis Into an AI-Native Rebirth
When Slack shut off data access, we were forced to pivot. We used this moment as an opportunity to completely change our startup.
Jumping Through Hoops
Thoughts on building customer support that scales, products that last, and teams that do their best work.
How 400 CEOs are thinking about AI, according to a Harvard professor
Lessons from a year of interviews on the future of business and leadership.
Getting started with AI agents
From taking meetings to summarizing podcasts, AI agents can take tasks off your plate, freeing up time without adding complexity.
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Three AI workflows for operations leaders
Hoop co-founder Brian Schmidt shares 3 AI workflows that help him save time every day and add a bit of joy.
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How to stop overthinking AI and just start seeing value
The key to mastering AI isn’t waiting for a perfect rollout it’s hands-on experimentation, quick wins, and building “AI jigs” that deliver instant value.
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How we 10x’d our activation rate by recreating concierge magic in self-serve
Here's how we turned a manual onboarding process into the highly effective self-serve onboarding flow you see today in product.
From calculators to AI agents: Why the future of work thrills this go-to-market engineer
Ashley Artrip shares how career evolution, AI, and strategic execution shape the way we work and grow.